Personal service. Proven results.
At Collins Pest Control, we pride ourselves on providing top-notch pest control services to our valued customers in the Lowcountry. With over 30 years of local experience, our team of experts has built a reputation for delivering personalized service, tailored to meet the unique needs of each client. Our commitment to quality, prompt, and reliable service has earned us a loyal customer base, and we take pride in treating our customers like family.
Our Services
We understand that every home or business is unique, and that's why we offer customized solutions to meet your specific pest control needs. Our services include pest control for residential and commercial properties, termite control, new construction termite warranty, and rodent control. Our team of certified technicians is dedicated to providing safe, humane, and effective results, ensuring that your property is protected from unwanted pests.
Our Advantage
What sets us apart from our competitors is our 100% guarantee of satisfaction. We strive to provide exceptional service, and our team is committed to ensuring that every customer is completely satisfied with the results. Our locally owned and operated business has built a reputation for excellence, and we're proud to be a trusted name in the Lowcountry.
Our Team
Our team is comprised of experienced and certified professionals who are dedicated to providing outstanding service. From our technicians to our office staff, every member of our team is committed to delivering personalized service, tailored to meet your specific needs. We're proud to have a team that is knowledgeable, friendly, and trustworthy, and we're confident that you'll experience the difference when you choose Collins Pest Control.
Our Commitment
At Collins Pest Control, we're committed to providing the best service possible. We're proud to be a part of the Lowcountry community, and we're dedicated to helping our neighbors and friends protect their properties from unwanted pests. Our goal is to provide exceptional service, build long-lasting relationships, and earn the trust of every customer we serve.
Services
The reviews highlight two main aspects of the services provided by Collins Pest Control: the quality of service provided by the technicians and the professionalism of the company representatives. Some customers have had positive experiences with the company's technicians, who have been knowledgeable, personable, and professional, while others have had negative experiences with the way they were treated or the lack of attention to their concerns.
Customer Service
Customer service is another area that has been mentioned in the reviews. Some customers have praised the company's office staff, considering them kind, helpful, and accommodating. On the other hand, some customers have been disappointed with the way they were treated or the lack of basic customer service, such as not being notified about quarterly rate hikes or not being contacted after a service request.
Technicians
The reviews feature several technicians, including Paris, Parish, and Josh, who have been praised for their excellent work, professionalism, and attention to detail. These technicians have been described as knowledgeable, personable, and thorough, which has resulted in high-quality service for the customers.
Communication
Communication has been an issue for some customers, with some reporting that they were not notified about quarterly rate hikes or were not contacted after a service request. On the other hand, some customers have received calls or texts from technicians, which has helped them feel more informed and satisfied with the service.
Conclusion
In conclusion, the reviews highlight the importance of providing high-quality services, being professional, and offering good customer service. While some customers have had positive experiences with Collins Pest Control, others have been disappointed with the way they were treated or the quality of service they received.
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