At Universal Pest & Termite, Inc., weve built our reputation on protecting Hampton Roads homes from pests of every kind. With over 25 years in business and more than 1,000 five-star reviews, were proud to be one of the regions most trusted pest management companies. From termites and rodents to mosquitoes, spiders, and bed bugs, we provide comprehensive, family-safe treatments backed by guaranteed results. Our locally owned business understands the pest pressures unique to Virginias coastal climate, and weve successfully treated over 100,000 homes with care, precision, and professionalism.
Our team practices Integrated Pest Managementan environmentally conscious approach that focuses on prevention, exclusion, and targeted treatments to control pests effectively. We also offer natural pest control and non-toxic rodent repellent options at no additional cost, providing peace of mind for families with children or pets. Our technicians are trained, courteous, and dedicated to delivering exceptional service at every visit. Whether youre facing a sudden infestation or need year-round protection, Universal Pest & Termite stands ready to provide safe, effective solutions that restore comfort to your home. Contact us today for your free quote and experience the Universal difference.
Served areas
- Virginia Beach, Norfolk, Chesapeake, Portsmouth, Hampton, Newport News, Suffolk, WWilliamsburg
Business details
- Year established: 2000
Highlights and features
- Family-owned pest control serving Hampton Roads
- Protected over 100,000 local homes with proven solutions
- Comprehensive services: termites, rodents, bed bugs, and more
- Integrated Pest Management prioritizing safety for children and pets
- Natural, non-toxic pest control options available at no extra cost
- Free inspections, same-day emergency service, and guaranteed results
Associations and certifications
- A+ Rated by BBB
Payment methods
- Cash, Checks, Debit cards, Credit cards, Mobile payments, Bank transfers, Financing available
Services
Universal Pest & Termites home pest control program combines technical expertise with a commitment to superior service. We address current infestations and prevent future ones through detailed inspections and proven treatments. Every plan is tailored to your property, ensuring the highest level of safety, efficiency, and peace of mind for your household. 
Universal Pest & Termite offers reliable termite protection backed by more than two decades of expertise. Our team specializes in identifying, treating, and preventing termite activity using environmentally responsible techniques. We take pride in delivering effective, long-term results and stand behind our work with a termite-free guarantee to ensure your home remains protected year-round. 
With Universal Pest & Termites Rodent Control, your home or business receives complete protection from unwanted intruders. We identify and close all rodent entry points, remove infestations with precision, and decontaminate affected areas. For over 24 years, weve proudly helped local families and businesses stay rodent-free through dependable, professional care. 
Our dedicated team presents crawl-space services that address cleaning, sealing, and moisture control via encapsulation, dehumidifier installation, and integration of drainage systems like sump pumps and French drains, as well as treating wood for fungal damage. We recognize how critical this space is and approach each job with full professionalism and attention to detail. Let us provide a comprehensive solution to preserve your homes foundational health and living conditions.
Reviews (21)
Vernissa Thomas
Oct 18, 2025
Brittany Brown
Oct 18, 2025
Mikerodgers
Oct 17, 2025
Ya VonnE
Oct 10, 2025
David Shafer was very professional. He came out an did a full inspection. Then we came up with a game plan to combat my pest. I set up my contract which was simple and straightforward. And I really enjoyed my experience with David. He was very informative about the pests. Thank you David for all you help!
Joel Brown
Oct 07, 2025
Chad Dennis
Oct 03, 2025
Havent written a review for Universal Pest before, but having had a very positive experience with David today, compels me to say some positive things. First, he could have rescheduled, but he came anyway. Second, when he appeared from under my crawlspace, he tossed out 2 almost whole rolls of plastic that should have been taken and reused by Universal after they did my plastic barrier install. That would have been wasteful! But David took the effort to lug those things from deep under the house to bring them back to Universal for use! Wow! What a great employeesalvaging that material helps to keep everyones cost down! What a conscientious employee! Third, the information he shared with me about what he saw underneath my house finally helps me to keep a necessary eye on a couple of things. I felt like he was the FIRST inspector to really LOOK at my situation thoroughlyand that is what I PAY FOR. Thank you, David!
Hayley Thiemann
Sep 25, 2025
Scott has been excellent to work with. He is professional, punctual, and thorough with each visit. He takes the time to explain what hes doing and answers any questions, which makes the process easy to understand. I really appreciate his attention to detailchecking problem areas carefully and making sure everything is treated properly. He is also respectful of our home and pets, which gives us peace of mind.
Karen Kelsay
Sep 08, 2025
Meg Chisholm
Aug 20, 2025
David Shafer came by today for our treatment and he was professional, friendly and kind. He remembered servicing our home and was knowledgeable about our concerns. He walked me around the termite baits and explained how the system works. He noticed an additional bait system needed to be installed for optimal protection and installed it quickly.
Thank you David for providing excellent customer service and going above and beyond!
Meg Chisholm
Thank you David for providing excellent customer service and going above and beyond!
Meg Chisholm
Kayla Knighton
Jul 16, 2025
Reinaldo Washington
Jul 12, 2025
Stephanne Gentlesk
Jun 21, 2025
We have been a customer of Universal for at least 10+ years. They have always done a great job. There was a little hiccup with scheduling this past month, which was not normal at all. But I understand you can't always be perfect. We finally got serviced today by Jenna and she is wonderful. We have a major ant problem outside and she explained everything she was doing and watched out for our dogs and children's safety. It's so nice to have technicians that work hard and take care doing their job. Wish Jenna could be our regular technician. She's great!
Brian Monds
Jun 15, 2025
JblazeToD
Jun 11, 2025
Sonya Moore
Jun 06, 2025
Kelley Freeman
May 28, 2025
Monique Carter
May 11, 2025
Tara Kravitz
Apr 18, 2025
Ruben Medalla
Feb 18, 2025
I have worked with Brandon N. on multiple issues and he has been a pleasure to work with. Universal has offered fair prices and Brandon has done great work for us. Specifically, he has been handling a rodent issue in our crawl space and attic. He has been very communicative and responsive during the work. Additionally, during his quarterly treatments, he has been very thorough and knowledgeable. Overall, hes doing a fantastic job!
Shawn Hodges
Feb 16, 2025
Brandon N from Universal Pest Termite was awesome! From the moment he arrived, he was super friendly and easy to talk to. He took his time to thoroughly inspect everything and explained the process in a way that made me feel at ease. Its clear he cares about doing a great job and making sure youre taken care of. Highly recommend him for anyone needing pest control servicessuch a great experience all around!
Tj Watkins
Apr 16, 2024