Keeping your home or business happy, healthy, and pest-free
At Viking Pest Control, we are dedicated to providing innovative and effective pest control solutions for homes and businesses in New Jersey, Delaware, Pennsylvania, and Maryland. With over 40 years of experience in the industry, our team of experts proudly delivers custom-tailored solutions that far exceed the industry norm. Whether you're a homeowner or a business owner, we understand the importance of a pest-free environment, and we're committed to providing you with the highest level of service and satisfaction.
Our Services
We offer a wide range of residential and commercial pest control services, including SMART Mouse Control, Home Protection Plans, Premier Home Protection, Home Protection Plus, Overwintering Pests, Spotted Lanternfly Egg Removal, Switch and Save, Organic Pest Control, Last Bite Mosquito & Tick Control, and Disinfectant Service. Our commercial services include SMART Pest Control, SMART Cities, Commercial Bug-A-Friend, Bed Bugs, Mosquitoes, Spotted Lanternfly, Termites, Switch and Save, and Disinfectant Service. We also provide pest control solutions for specific industries, such as facilities management, food processing, grocery stores, healthcare facilities, hospitality, manufacturing, pharmaceutical, property management, restaurants, school and day care, and storage and warehouse.
Our Mission
Our mission is to provide reliable, efficient, and effective pest control solutions that meet the unique needs of our customers. We pride ourselves on our commitment to prevention, new technology, and sustainable solutions that promote healthy environments for individuals and businesses. We strive to build long-term relationships with our customers, and we're dedicated to delivering exceptional service and value that exceeds their expectations.
Our Expertise
With decades of experience in the industry, our team of experts has the knowledge and expertise to tackle even the most complex pest control problems. We're committed to staying up-to-date with the latest technologies and techniques, and we're dedicated to providing our customers with the most innovative and effective solutions available.
Our Values
At Viking Pest Control, we value our customers, our employees, and our community. We're committed to providing exceptional service, building strong relationships, and making a positive impact on the communities we serve.
Quality of Service
The reviews indicate that Viking Pest Control has received both positive and negative feedback. Some customers have praised the professionalism, customer service, and products of Viking, while others have expressed dissatisfaction with the company's services.
Professionalism and Communication
Several reviewers have praised the professionalism and communication skills of Viking's technicians. Authors Jamie Brant, Tom Partyka, Selam Egzeabher, and Gerald Scullin have all mentioned their satisfaction with the technicians' courteous and knowledgeable approach. However, some reviewers have experienced issues with communication and professionalism. Author Tommy A. criticizes Viking's customer service, stating that it has worsened since his switch from Master's Touch. Author Michelle Docimo praises the initial estimate and follow-up service, but notes that the technician, Anthony A., spent a significant amount of time answering questions.
Reliability and Effectiveness
Several reviewers have questioned the reliability and effectiveness of Viking's services. Author Trish Jane expresses frustration with the company's termite treatment, citing recurring termite swarms despite paying thousands of dollars for the initial treatment. Author Kristin Szostak recommends Viking for rodent extermination, but notes that the service was only partially effective.
Customer Service
Several reviewers have criticized Viking's customer service. Author Dani P. paid for an inspection but never received a follow-up appointment. Author Trish Jane experienced issues with billing and scheduling, and had difficulty getting someone to come out to her home.
Conclusion
The reviews suggest that Viking Pest Control has room for improvement in terms of reliability, effectiveness, and customer service.
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